Shipping & Delivery

Where we deliver

We deliver to addresses across Pakistan through our courier partners. If a courier cannot reach your area, we will call you before dispatch to arrange an alternative or cancel the order at no cost.

Order confirmation

After you place an order, our team calls or messages you on the mobile number you gave to confirm the order and address. Orders we cannot confirm within 48 hours may be cancelled.

Dispatch and delivery times

• Confirmed orders are usually dispatched within 1–2 working days.
• Delivery normally takes 2–4 working days in major cities and 3–7 working days in other areas.
• Delivery can take longer during public holidays, bad weather or courier disruptions. We will keep you informed if your order is delayed.

Delivery charges

The delivery charge, and any cash-on-delivery (COD) charge, is shown at checkout before you place your order. Where a charge is "confirmed on our call", we tell you the exact amount before dispatch.

Payment on delivery

For cash-on-delivery orders, please keep the exact amount ready and pay the courier when your parcel arrives. For bank transfer orders, we dispatch once your payment has been received and confirmed.

Receiving your parcel

Please check that the parcel is sealed and undamaged before you accept it. If the packaging is opened, crushed or tampered with, refuse the parcel and contact us straight away.

Tracking and help

Once your order is dispatched we share the courier and tracking details with you. For any question about your delivery, call or WhatsApp us on +92 330 7999 301 or email support@medcore.com, quoting your order number.